Web Ticket Entry

Web Ticket Entry allows any authorized user to process Colorado 811 locate ticket requests online with full mapping capabilities.

WHAT IS WEB TICKET ENTRY (WTE)?

  • Web Ticket Entry allows authorized users to process Colorado 811 locate ticket requests online with full mapping capabilities
  • Web Ticket Entry is strongly recommended for all professional excavators to process their own tickets

WHAT ARE THE BENEFITS OF WTE?

  • The most efficient customer experience
  • Convenient and free self-service platform
  • Available 24 hours a day/ 7 days a week
  • Avoid potential hold times and delays
  • Request your own meet times
  • Submit ticket attachments to improve communication
  • Full mapping capabilities
  • Manage your tickets
  • Most ticket types can be processed (excludes: Subsurface Utility Engineering, Emergency and Damage)

WANT TO BECOME A WTE USER?

  • You must first attend a training class with a Colorado 811 representative to become authorized
  • Each person wanting to process tickets must attend a training session, accounts cannot be shared
  • Your full and undivided attention will be required during the entire training session
  • Virtual training classes are held every Wednesday from 8:30 a.m. – 12:30 p.m.
  • Additional training classes are available upon request

INITIAL REQUIREMENTS

  • Intended solely for professional excavators
  • Familiarization with Colorado 811 locate request process
  • Basic knowledge of construction/excavation industry and terminology
  • Basic computer and mapping skills
  • Internet access and the ability to receive attachments and links via email
  • Successful completion of the WTE training class

WTE TRAINING RESERVATIONS

Click here or the the sign up now button to register for a WTE training class.