System Change: Callers will experience longer than usual hold times!
Attention Callers: We are experiencing higher than normal call volume due to system transition help requests. To better serve you, phone support hours have now been extended to Monday through Friday, from 6:00 AM to 5:00 PM MST through March 31, 2026 to accommodate additional call volume. We encourage you to also use the Online Ticket Submission option as well as the Chat Option to avoid longer hold times. You can access the new system online here. If you are a damage prevention professional and have not yet created your system account for easy online usage or completed training, click here for additional information.
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Colorado 811 Exactix Ticketing System
Colorado 811 has successfully launched the new Exactix Ticketing System as of January 30, 2026. This upgrade delivers a faster, more intuitive, and more accurate way to submit and manage locate tickets. Both excavators and utility owner/operators will benefit from enhanced customer service features, expanded self‑service capabilities, and improved communication tools.
If you have not yet registered or completed training, please use the buttons below to learn more about the new system.