System Change: Callers will experience longer than usual hold times!
Attention Callers: We are experiencing higher than normal call volume due to system transition help requests. To better serve you, phone support hours have now been extended to Monday through Friday, from 6:00 AM to 5:00 PM MST through March 31, 2026 to accommodate additional call volume. We encourage you to also use the Online Ticket Submission option as well as the Chat Option to avoid longer hold times. You can access the new system online here. If you are a damage prevention professional and have not yet created your system account for easy online usage or completed training, click here for additional information.
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We provide communications services, not locating
Colorado 811 relays and processes requests for underground utility lines to be marked. Our team does not physically mark lines.
