Ticket Attachment Release Update

As required under law, Colorado 811 will deliver file attachment functionality that enables excavators the ability to upload file attachments to a Colorado 811 notification request. This functionality will utilize a front end uploader that provides the requester the capability to attach files to describe the excavation area. There is a ticket attachment code associated and married to the ticket number that follows the ticket life cycle.

Colorado 811 is currently QA Testing the following software features in house:

  • Uploading Attachments in
    • iDig811 – Self Service
    • Ticket Entry – Uploading during the course of a phone call to Colorado 811
  • Viewing and Downloading Attachments in
    • Delivery Output: Facility Owner
    • Email Confirmation: Excavator
    • Positive Response Email Confirmations: Excavator

The following applications are currently in development status with our software partner. Testing for positive response is scheduled to start the week of 3/9/20.

  • In Development: Web Ticket Entry
  • In Development: Positive Response
  • Backlog: Excavator Expedite
  • Backlog: WebTMS
  • Backlog: REST API to upload attachments during Positive Response

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